Privacy Policy
At CityMender Namibia, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your information when you interact with our platform.
1. Information We Collect
We collect information when you report an issue, including your location, a description of the problem, and a photo. We do not collect personal identifiers like names or emails unless you provide them for direct communication.
2. How We Use Your Information
We use your reports to help local authorities track infrastructure issues and prioritize public service delivery. Your data is used to build a transparent public record of municipal service delivery patterns.
3. Data Security
We implement industry-standard security measures to protect your data. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee absolute privacy.
4. Third Parties
We may share aggregated, anonymized data with government partners and civic organizations to support infrastructure planning and public accountability.
5. Changes to This Policy
We may update our privacy policy from time to time. When we do, we will revise the date at the top of this page. We encourage you to review this policy periodically.